Customer Reviews
Customer Reviews
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Lonnie Bruns
17:33 16 Dec 24
This was our first time buying from Tim and we are extremely happy with the process and end results. Tim patiently worked with us thru the selection and ordering of our large dining table for 10, a smaller square-round table for 4 and new desk with return. The combination of craftsmanship and price was unbeatable. He was able to get the tables and chairs to us in time for us to host Thanksgiving in our new home and got my new desk to us with a subsequent delivery. The new furniture looks great in our new home and we get compliments from all who visit. The delivery guys were great - going above an beyond to get the new pieces set up and helping move out the old. We highly recommend Orman's to anyone looking for quality furniture at a reasonable price. We will certainly go back to Tim as the need arises.
Edward Grubb
23:28 13 Dec 24
Very great service and excellent selection of items. Outside of the store may look un-impressive but inside is a huge warehouse full of high-quality items. Would definitely do business with Orman's again.
Jim Riffe
17:38 30 Nov 24
Tim has a lifetime of experience and knowledge of furniture. He helped us find a lift recliner for my mother with Alzheimer's. It has changed her life. His prices and service available products are second to none.
Steve Sutton
23:12 06 Nov 24
We purchased an Amish kitchen table and chairs and we worked very well with Tim. He was very helpful and had a no pressure approach.
Anne Williams
16:07 28 Sep 24
Wonderful furniture store! Tim Orman is so easy to work with. He’s low-pressure, professional and efficient. I would shop there again.
Randy Davis
00:04 08 Aug 24
I bought an Amish desk from Mr. Orman's store and couldn't be happier. If you're looking for a store that will help and advise you on what fits your need, this is the place.
Susie
18:01 06 Aug 24
I have purchased furniture from Tim Orman, Orman’s Furniture, for many years. Every time, the process from selection to purchase to delivery has been exceptional. The quality, selection, and service that are so hard to come by these days are all there at Orman’s. The huge showroom is a great place to get decorating ideas, and Tim is happy to help with customization and suggestions. I highly recommend Orman’s for all your furniture needs. It’s better than ever!!
Evin Wood
16:43 03 Aug 24
Hidden Gem! Don't let the outside of the store deter you from going inside. We were looking for a new dining room table and chairs and were tired of cookie-cutter designs and poor workmanship of the retail chains. Orman's has quality pieces and so many customizable options! We special ordered a white oak quarter sawn table made by the Amish and then the owner, Tim Orman, worked with us to mix a custom stain so we could get just the right color we wanted. This was a lengthy process with the finishing company, but Tim was invested in us getting exactly the color and look we wanted. We also found side chairs that we had custom stained and upholstered. They turned out beautiful! Delivered and set up right before the holidays, as promised. Even found some outdoor Adirondak chairs to go around our firepit while we were there! Tim is the most knowledgeable person in the furniture business that we have ever met. You will not be disappointed in what you purchase!
Laura Landis
18:08 10 Jul 24
We have had yet another fantastic experience with Ormans Furniture. The quality and workmanship of the pieces is excellent and highly customizable. Tim Orman knows his product, listens carefully to your needs, then makes excellent recommendations. If you are looking for good quality furniture at a reasonable price be sure to check out Ormans.
Dave Goodman
15:39 11 Jun 24
Great experience! We purchased two kitchen tables and chairs. High quality furniture at a reasonable price! And even had it earlier than expected!
Carmen Williams
17:48 27 May 24
Not your average furniture store. You will find quality merchandise at reasonable prices. Mr. Orman has many one of a kind pieces, and provides excellent customer service.
Robert Kellerman
18:42 17 May 24
Tim patiently helped us by providing unbiased answers to our questions regarding the purchase of two chairs. His 40 years experience helped provide input that was concise and to the point. The large inventory made is easy to ultimately select the best chairs for our needs.
Peggy Chappell
20:09 05 Apr 24
Lots of inventory in the store the day we visited. They had what we were looking for. Bought 2 pieces. Took one piece home, as it fit easily in our car. Had the other piece delivered. This was a very good experience....both in buying the furniture, and in the delivery. Delivery fee was reasonable, and delivery was efficient. We will definitely be going back for any future needs.
Mary
15:30 20 Mar 24
We purchased an entire living room set of McCoy furniture from Orman's Furniture.Tim Orman is very knowledgeable about furniture and the prices are more than fair. Tim was very helpful throughout the whole process. His crew delivered and set up the furniture on time. They were very professional.We would use them again and highly recommend Orman's furniture.
Marcia Chason
20:28 17 Feb 24
Great service and high quality for reasonable prices. Very happy with purchase!
Alayne Burton
17:13 11 Feb 24
Excellent customer service, reasonable pricing.
Carol Busch
01:20 03 Feb 24
We had a bookcase made of "paper board". It fell apart. We had in the past bought a beautiful coffee table at Orman's Furniture and felt it was a good place to look for a new bookcase. Tim is amazing- he showed us the variety of styles and choice of woods. What really impressed us was that he could have a bookcase built to our height/depth requirements- made specifically for us by craftsmen he knew personally.This is a truly personal way of shopping for quality furniture.We will certainly return for any new furniture purchases- Thanks Tim!Bruce and Carol
Max Vorhies
00:08 03 Feb 24
Tim helped me select a new leather couch. He is very knowledgeable and was patient with me as I made my decision. I am very impressed with the quality of the furniture. They delivered the couch the week after my purchase. And delivery was done with great care for the furniture as well as my home.
Dan D
18:52 21 Jan 24
Ormans helped search for my ideal coffee table. When it became clear that my vision likely did not exist. He assisted me in having my tables custom designed. My tables are perfect.
Natalie Dempsey
20:08 12 Jan 24
We purchased a bed, headboard, nightstand, loveseat, couch and two ottomans for my mother. All of the pieces are great quality furniture and will last a lifetime unlike so many of the things you get at these furniture marts. The headboard and nightstand are especially beautiful pieces of wood which was important to my mother. While we did have to wait for them, they arrived weeks before the original delivery date and Tim made sure we got them right away. The delivery team was punctual (they beat us to the location), clean, efficient and had a pretty good sense of humor. Thank you so much!
Susan Moore
19:32 12 Jan 24
Who would have thought that a 20+ leather recliner could be repaired - and by the same company where I bought it. Tim Orman is my go-to guy for quality furniture, advice and support. Thanks Tim!
Steve Glary
17:57 01 Jan 24
My wife and I had purchased some counter stools here and found the selection and service outstanding. We returned when we were ready to purchase a dining room table and chairs. After giving Tim the specs we were looking for, he took us to 7 or 8 he had in stock, as well as letting us know any of the other tables could be custom ordered in any finish and species we wanted. We choose a table he had, and then selected the chairs we wanted. Being close to the holidays we didn't expect to get delivery until the following week. But we were pleasantly surprised when he arranged delivery the same day, which included set-up, for us. If you are looking for high quality in furniture, and not the plastic and pressboard furniture most stores carry, you have to do yourself a favor and see what Orman's has to offer. By the way, their prices are really good in comparison.
S Allen
02:35 22 Dec 23
Approximately 10 yrs ago I was on a mission to find Classic Leather furniture that we could afford and I found Orman’s. Fast forward to this year and I needed to upgrade a chair cushion. The Classic Leather company instructed me to contact the dealer that we purchased from. I did that and Tim Orman took over. After 10 yrs he provided service as if we had just purchased from him. Top notch service before, during and 10 yrs later! Thank you Tim!!2023Our Classic Leather recliner broke and I contacted a local repair company who thought they could fix it however they could not. Once again after 12 years I reached out to Tim Orman for help. He did the reach for us and learned that the mechanism for this chair was no longer made. Between Tim and my husband discussing the issue and my husband being a fix-it man and a strong armed neighbor, the chair is fixed! Thank you again Tim for your continued service to your old customers!
Terry Reid
16:09 21 Dec 23
Tim is very knowledgeable about the product. The service and help were excellent. We bought an Amish table and chairs
Jim Sinder
18:21 20 Dec 23
My Mom had purchased a power recliner from Tim and was very happy with it. Then some medical issues made it necessary for me to need the same kind of chair. Tim had one and was even able to deliver it the same day for me. It's hard to find customer service like that anymore.
John Schweiger
17:36 12 Dec 23
We purchased an Amish table and chairs, the pricing was very competitive. Tim is extremely knowledgeable and a pleasure to work with. Every thing showed up on time and the quality is top notch.
John Troutman
15:20 08 Dec 23
We have purchased dining room furniture, a bedroom set and recently two leather Norwegian recliners from Orman's. Tim is extremely knowledgeable, helpful and a delight to work with. We would highly recommend Orman's Furniture.
Jan Oehrle
22:34 07 Dec 23
I received great help at a time I needed it most. They were so very helpful and went beyond my expectations. My go to place if I need furniture in the future!
Linda Joh
16:29 28 Sep 23
I have been a customer of Tim Orman’s since 1985. The customer service is outstanding! I have never been disappointed. I would highly recommend this business.
Sandra Ortega-Lydic
20:04 24 Sep 23
Since we moved to KC seven years ago, we have bought all our furniture at Ormans. We will not go anywhere else. Tim is extremely knowledgeable about the furniture, as well as very helpful, and accommodating. Right in the midst of COVID when we had to move our autistic son to a group home, he not only made sure he could deliver the bedroom set to our son’s house within a two week period , but he also made some arrangements to he bed so that our son would not take the mattress off. Let’s not forget that during COVID, there was hardly any furniture available. We cannot thank Tim and his team enough for their superior service the last seven years.Sincerely,Mike and Sandy Lydic
Joy Westberg
15:53 15 Sep 23
Tim and his staff are so helpful, and we love the look and quality of our new furniture!
LaRhonda Boone
00:05 08 Sep 23
Wonderful customer service
Gregory Chirpich
21:39 04 Sep 23
Another great experience with Orman’s. We have been buying furniture from Tim for years. When we want high quality, forever/heirloom furniture we go see Tim. Beautiful hardwood bedroom furniture. We were able to make a knowledgeable, no regrets purchase decision. We are very happy with the furniture and Tim’s knowledge and advise.
Lisa Coleman
01:27 25 Aug 23
Good service provided. Quality furniture. Your expectations will be met!
Marti Gibson
16:31 19 Aug 23
Guys were friendly, professional and careful with furniture.
Jeanette Troutman
19:49 04 Aug 23
Great experience, good prices and no pushy sales staff. Excellent service and very knowledgeable about their furniture. Will definitely return.
Jim Brownfield
19:49 04 Aug 23
The only place left that has REAL furniture (not pressed board trash).Very easy to work with. Made furniture to our specifications. Delivered and set up to perfection.
Carolyn Frisbie
21:49 21 Jul 23
If you seriously need furniture, Tim Orman will help you find the perfect piece. Tim knows furniture and enjoys sharing his knowledge. He has a largestock and can order from multiple distributors. I'm a repeat customer and every experience with Tim's sales staff and delivery team has been positive. If you just want to browse, plan to spend a couple hours and be sure to check out the grandfather clock.
Dominick
19:10 14 Jul 23
Ordered a Rolltop desk from Orman's3day furniture and couldn't be happier. The quality is outstanding, the desk was delivered exactly as specified within the estimated time. Very satisfied.
Bradley
05:09 15 Jun 23
Quite probably the best furniture store in the nation
Nan Kiesel
15:34 27 May 23
Very satisfied! Easy to work with and very knowledgeable. Love my table and china cabinet!
Kevin Spencer
00:22 28 Apr 23
This was our first purchase from Ormans and we were very impressed from the selections to the great service we received from Tim. Would highly recommend to anyone looking for quality furniture.
Dan Watkins
01:16 22 Apr 23
Orman's is a charming furniture store with high-quality pieces and reasonable prices. The shopping experience is substantially different from most modern furniture stores - and I love it.Where most stores provide a guided "room by room" experience, the Orman's floor overflows with a wide variety of furniture. Rather than be harrangued by myriad salespeople walking from section to section (who, when faced with questions about their limited products, often have no answers), Orman's salespeople are sparse but knowledgeable. Tim Orman is seemingly always there, and knows more about furniture than anyone I've ever met.The Orman's experience isn't for everyone. You'll need an imagination and some patience, but in return you'll find furniture at fair prices.
Lois Herr
16:16 02 Apr 23
Purchased a large rug and it is perfect
Elaine Hageman
02:31 04 Feb 23
Great experience, from the initial meeting to selecting the manufacturer and materials to receiving our beautiful pieces
Mary Wiens
22:59 03 Feb 23
Found just what we wanted at Orman's. Very happy with the 2 pieces of furniture we bought, they fit perfectly. Tim waseasy to work with. Would recommend them.
Chris Zongker
00:12 02 Feb 23
Thanks to Tim's patience, product knowledge, and helpful suggestions without high pressure, I now have the dining room furniture I'd hoped to find. It's beautiful and beautifully constructed. Orman's will be my go-to store for future furniture purchases.
J Crowder
23:13 13 Jan 23
We have done business with Orman furniture for many years. We are always pleased with our experience. We like the furniture they carry in the personal attention they provide.
Toni Weissend
05:34 11 Dec 22
Bought a beautiful Sheesham table, chairs, bench and end tables from there! I’m pretty picky and I was absolutely happy with my purchase! Sheesham is a gorgeous multi grain/color hardwood, and I couldn’t decide on which grain I like best… so I was really surprised when Tim sent 2 tables out wh n delivered and let me chose my favorite! Wow! Definitely recommend going to Orman’s for good furniture! It was very reasonable as well!
Allison Denning
04:26 04 Dec 22
We couldn’t be more happy with our experience at Orman’s. Mr. Orman is incredibly knowledgeable and helped us make an informed decision on a custom kitchen table, chairs, and barstools. We never once felt pressured to purchase but he helped us understand what to look for in that purchase and in the future, helped us compare our current flooring to the wood choice in our order, and went through all the available customization options for the table edge, chair backs, stains, chair edges, legs, etc. We felt and feel so confident in our purchase! Once the pieces arrived, he even allowed us to borrow his furniture blankets for transport! We’ll be forever customers of Orman’s and have been telling everyone about the high level of service and quality you can expect there. If you want furniture that will last many years and likely even be heirloom pieces, skip the “store up north” and go here.
Kent Linneweh
23:51 02 Dec 22
Love our new mission-style table from Orman’s. Tim was knowledgeable, personable and helpful all the way. Would never hesitate from ordering there in future! The store may not be fancy but if you want American-made furniture and have knowledgeable help, try them.
CHRISTIEMIKE CRUMP
01:45 13 Nov 22
Great selection and service.
charlie smith
19:51 04 Nov 22
The staff at Orman's always goes above and beyond In service and Quality. We have been buying furniture from Orman's for over 15 years and Have outfitted 3 entire rooms of our house with their furniture and have always been satisfied. We have never had any issues with the quality furniture purchased there. Orman'swas even willing to repair repair a couch purchased elsewhere at an extremely reasonable price. Thanks for the great customer service and quality that you provide. I wish all retailers were as great to work with as Tim Orman!!
Robert Spears
00:15 29 Jul 22
Love the owner and love his worker and I say that in a good way very respectful individuals very helpful very outstanding gentleman they have good quality furniture and I recommend shopping I'm going to check them out anyway you have some good very fine pieces and furniture that lasts a long time and the man guarantees product if you're not satisfying something happens to it he replaces it you can't beat that anywhere Walmart's policies the same but you go through hassles there no hassles hassle free
Dorothy Boehr
03:30 28 Nov 21
Purchased recliner with lift
David Stuckey
23:43 06 Nov 21
Extremely helpful staff. High quality furniture at great prices. This is where you want to go for furniture that will last a lifetime
April Smith
02:18 22 Jun 21
Moving, sales aren't that great. Good furniture, still expensive
Charles Morris
14:16 16 May 21
This is a big store. They have a very large selection of leather furniture. Ask for a map when you inter store this will help find your way around. No hard sell just information.
Maura Chambers
10:30 21 Mar 21
Huge selection of high-quality furniture and mattresses, very helpful staff, and everything is on clearance right now because the store is moving.
Brian Chambers
23:39 20 Mar 21
Nice people and great serviceHigh quality furniture
Ila Bresette
20:19 06 Mar 21
ALOT OF FURNITURE‼ALOT OF VERYNICE BEAUTIFUL, QUALITY, FURNITURE‼😃 FRIENDLY, HELPFUL SALES STAFF. INCLUDING THE OWNER!!
Tony Clark
16:55 27 Feb 21
Great customer service. 👌
Cecilia Burke
19:48 30 Jul 20
We purchased an Amish table and chairs. The table was purchased off the floor with chairs to arrive later. There was a stain mismatch and Tim was extremely easy to work with and made things right. The quality for the price is the best I saw in looking for a dining set. I'm very happy with both the owner and the furniture.
Janet Martz
15:28 22 Jun 20
We had very specific size requirements for replacing our bedroom furniture and were having trouble finding quality furniture that met our needs at other stores. Tim Orman quickly steered us in the right direction. The delivery process went very smoothly. We later noticed a blemish on a drawer and Tim found us a solution to the problem. We appreciated the personal service and are pleased with our purchase.
Carol Farmer
16:16 13 Nov 19
I feel like I have a friend in the furniture business with Tim Orman. I had an old English oak table that I wanted to cut down for a coffee table. The result is beautiful and just what I wanted. Tim took a personal interest in making it perfect and it is! My table is a source of many compliments.
Tam E
07:39 31 Oct 19
Update:It's high time I update this review. While I didn't purchase Amish Furniture at Orman's, I did purchase a beautiful dark brown leather couch which we absolutely love!!! It feels nice to touch, sits just the way we ordered and expected, and looks terrific! I admire it every time I enter the room. Thank you Orman's for the unforgettable shopping experience and a couch built to last a lifetime. I'll be back!It looks like Google removed the reviews I referred to below.Original Review: I'm really glad I didn't read the reviews prior to my visit today because I would have missed out on a world of great information. The variety of reviews show how people have different expectations and how those expectations outweigh others. For me, shopping at Orman's was a very different experience in many ways and I will outline them for you below.First, I found Orman's 3-Day Furniture online because I was looking for Amish built furniture that I could see and touch. Among other high-end furniture, the store features a huge selection of furniture from various Amish builders. The builders have a slightly different niche to what they do ranging in hinges, slides, hidden compartments, wood type, finishes, etc.Second, we were met at the door by the owner who was happy to help us locate the different speices used, and stain colors to fit our needs. Since my need is a custom request, he drew up a sketch of what we're looking for and will send it on for a quote to one of his builders.Third, I learned more about furniture in 30 minutes than I'd learned in my unfortunate 100's of hours shopping for furniture at local competitors over the last 30 years. Oh my!!Fourth, I wanted to buy something from his floor at a good savings (the store is closing) but because of a few concerns I'd mentioned he highly recommended that we special order. His reason was that very easily there are some specific changes that could be made that would meet my need exactly.Did you read that right? This guy didn't want to just sell me furniture, but he wants to sell me furniture that will make me happy for years to come.My synopsis on Orman's Furniture is that this guy has done well for himself, and he's trying to close the business so he can retire and enjoy some fun and perhaps a hobby or two, but Orman's IS his hobby and what he loves to do; furniture and making people happy with their furniture for years to come.I HIGHLY suggest checking out Orman's if:* You are in the market for high-end furniture*Want stylish and statement pieces*Don't require fancy building aesthetics that cause cost to rise*Desire to understand that there are options to furniture that can make a difference*Want the above for no added costIf I end up buying at Orman's I'll update my review on my experience as a customer.
Barbara Rogoff
16:32 26 Oct 19
Best prices, service and quality!
Shawn Mcmillan
19:05 24 Oct 19
Wonderful people love doing business with this company
Mike Rice
00:23 19 Oct 19
These reviews are legit! I shopped for a dining table for several weeks before I stopped at Orman's. I'm glad I did! Tim was knowledgeable, patient and enthusiastic about helping me find the right table. He is passionate about furniture and it shows. What's more is he appreciates a good value. The store is a lot larger than it looks in the google picture and there is plenty of quality inventory to help you understand options. Orman's will be my first stop next time I need furniture.
Maryanne Shelten
00:48 15 Aug 19
If you need furniture then this is your store. Large open warehouse to view lots of nice furniture at a good price. Great service delivery was easy and quick.
John Vogel
01:11 23 Feb 19
My leather recliner (purchased from a local big box highly advertised store) was relatively new when the mechanism broke. Most stores would offer to sell me a new one but, in a conversation with Tim Orman, I discovered it could be repaired for a fraction of the cost to replace. Ormans handled the work expertly, within budget, and on time, with an expert explanation of why the mechanism broke. I now have my favorite chair back!
Larry Corrigan
18:41 19 Jan 19
Just received my leather recliner after needing 3 legs replaced and really a “complete overhaul” Orman’s staff delivered it yesterday and I was amazed at the workmanship and the comfort that Tim and his staff has restored to my chair—I would recommend anyone needing a chair/sofa (piece of furniture) repaired Orman’s Furniture is the BEST place to get an expert job.
N A
13:08 09 Jan 19
Great place for custom order pieces at very competitive (and often unbeatable) prices. The owner has been one of the nicest guys I've ever worked with. Installers are professional, fast and friendly. Order tracking/shipping updates could be better, but other than that, great experience!
Katie Frankenbach
19:47 01 Nov 18
My experience purchasing a Naturepedic mattress from Orman’s, and owner Tim, could not have been more pleasant. Highly recommended to Kansas Citians in search of a local retailer for this brand, or all in search of a high-quality customer service experience. Knowledgeable, kind, and very thorough— nothing is missing from Orman’s 3 Day Furniture.
Brian Mulligan
15:22 08 Aug 18
Great man, with a vibrant and magnetic personality. Most importantly; he has a superior quality product and variety at a superior price. The best furniture shopping experience I've ever had.
Tammy Papreck
22:20 01 Aug 18
Sales/service was excellent. From the owner to delivery, everyone was friendly and thoughtful.
Diane Schroeder
16:13 21 Jul 18
The mechanism in our recliner was defective and called Orman’s to see what could be done. Because we purchased the chair from their store many years ago, Tim was able to have it repaired and also had cushions replaced since the chair was still under warranty. (This to me shows the quality of furniture that Orman’s sells.) While at the store we talked to Tim about getting a king size headboard to match a set we have had for 45 years. We purchased an Amish headboard, was able to match color exactly and it looks terrific in our bedroom!!! Quality, service, and knowledge are what you get at Orman’s. Thanks Tim for all your hard work. We will be back.
Jane Toliver
04:11 16 Jun 18
Tim provides truly personal service. He goes the extra mile to help his customers select furniture that fits their taste and function. The quality and service puts the big box stores to shame.
Tracy Thomas
02:18 30 May 18
We had a broken piece on the swivel base of a 20 year old rocker which was in excellent condition.Orman’s invested a significant amount of time researching to find us a replacement swivel base.When we brought the mechanism to the store they were able to make and install the broken piece rather than replacing the entire mechanism.This saved us about $60 and we left knowing we would be back someday. How refreshing to find excellent quality furniture as well as people.Service with genuine concern for the customer is a rarity.
Leona Staab
02:58 19 Jul 17
The most interesting furniture in KC by far. Quality is there to meet price!
Kevin Bailey
21:46 13 May 17
Orman's is the benchmark for quality furniture. There are various price points, but it's all quality. Tim's been in the business for over 40 years and if you want to know what goes into quality furniture, and why it's a value (and not junk you'll replace in a few years), you need to shop here. It may not be as glitzy as other stores but look beyond the fluff of Nebraska Furniture Mart or other places. At those other places you'll work with "order takers", not people who've been to the factories and know firsthand why a piece is built the way it is.We moved from Washington DC to KC in 2004 and have been customers ever since. We wouldn't dream of buying furniture anywhere else. Orman's wins on price when you compare quality pieces, and they stand behind ALL of their products.
